Glossary

Attribution

The process of assigning credit for a conversion or sale to the appropriate marketing channel or touchpoint.

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Advertising Glossary

What is Attribution In Advertising?

Attribution is the process of assigning credit for a conversion or sale to the appropriate marketing channel or touchpoint. In today's complex digital marketing landscape, consumers typically interact with multiple marketing channels before making a purchase, and attribution helps marketers understand which channels are driving the most value.

For example, a consumer may see a display ad for a product, then do a Google search to learn more, and finally make a purchase after receiving an email with a special offer. In this case, it can be challenging for marketers to determine which channel or touchpoint was most influential in driving the sale.

There are various attribution models used in digital marketing, such as first-click attribution, last-click attribution, and multi-touch attribution. First-click attribution assigns credit to the first touchpoint the consumer interacted with, while last-click attribution assigns credit to the last touchpoint before the conversion. Multi-touch attribution takes into account all the touchpoints along the customer journey and assigns credit to each one.

The choice of attribution model depends on the marketing goals and the complexity of the customer journey. For example, a business that relies heavily on brand awareness may choose to use a multi-touch attribution model to understand the impact of all marketing touchpoints on brand awareness. On the other hand, a business that wants to optimize their ad spend may choose to use a last-click attribution model to determine which channels are driving the most sales.

Attribution is essential for digital marketers because it allows them to optimize their marketing campaigns and allocate their resources more effectively. By understanding which channels are driving the most value, marketers can adjust their marketing mix to maximize their return on investment (ROI).

Overall, attribution is a critical component of digital marketing, as it helps marketers understand the impact of their marketing efforts and make data-driven decisions to optimize their campaigns.